Section 2: Term, Termination, Fees and Payment and Guest Satisfaction
2.1 Term. This Agreement shall commence upon receipt of the first payment of program fees as they are invoiced to the Guest.
2.1.5 A Guest may not book a retreat that is more than 12 months from the date of the first payment made by the Guest.
2.2 Termination. Sacred Counsel may immediately terminate this Agreement at any time in sole discretion upon written notice to the Guest if the Guest is in breach of this Agreement or specific rules (“Rules”) which pertain to a regimen of treatment which shall be given by notice to the Guest prior to the commencement of the provision of Services either remotely or at a Sacred Counsel retreat center. The Guest shall be asked to specifically acknowledge that he or she has read and is in agreement to abide by those rules whilst being treated by Sacred Counsel.
2.3 Program Fee. The fees (“Fees”) for Services rendered to the Guest are subject to refund policies that are particular to Services rendered. Prices do not include the cost of plant medicine, psychedelics, or similar products. There will be no additional charges for this retreat.
2.4 Refund policy. Before signing this Agreement, you should be aware of Sacred Counsel’s refund policy relating to the Services that you are purchasing.
Sacred Counsel’s refund and rescheduling policy:
2.5 Cancellations, Refunds and Other Fees
a. In the event that the Guest needs to cancel their retreat for any reason other than for a medically certified purpose, no refund shall be granted. The Guest is recommended to purchase a 3rd party CFAR (Cancel for Any Reason) travel insurance policy to claim a refund.
b. In the event that the Guest has health issues or medications that may put the guest at risk, a fee of $200 will be applied.
c. In the event that the Guest needs to cancel their retreat for a medically certified purpose, a doctor's note will be required for verification. A full refund shall be granted within 5 working days with the deduction of a 5% processing fee.
d. In the event that a Sacred Counsel retreat is canceled for reasons of Force Majeure or another operational reason; including any relevant government prohibition (including, but not limited to travel restrictions), pandemic, act of war, or other Act of God, then the Guest shall be entitled to a full refund with the deduction of a 5% processing fee.
2.6 Rescheduling & Postponing
In the event that the Guest needs to postpone their retreat for any reason other than a medically certified purpose, the following policy applies:
a. 60+ days notice of start retreat date: Guests can postpone and 100% of the payment made is transferable for 12 months.
b. 35 - 59 days: If a guest postpones between this timeline, a 10% fee is incurred, and the remaining balance is transferable for 12 months.
c. 15 - 34 days: If a Guest postpones between this timeline a 30% fee is incurred, and the remaining balance is transferable for 12 months.
d. 0 - 14 days: If a Guest postpones between this timeline, no transfers to another date are possible.
e. For retreats rescheduled more than three (6) months from the initial date, the guest will need to undergo further medical clearance, incurring a $200 USD fee.
2.7 Payment Terms
All guests are required to adhere to the following payment terms, which are legally binding upon acceptance of this agreement:
Payment Plans: Payment plans and installment options may be available at the discretion of Sacred Counsel. Any such arrangements must be mutually agreed upon prior to the commencement of any payment obligations.
Invoice Terms: The terms of any approved payment plans will be clearly outlined in the first invoice issued to the guest.
Full Payment Requirement: Full payment for retreat participation must be received no later than 30 days prior to the start date of the retreat. If full payment is not received by the specified deadline, the guest may be subject to cancellation of their reservation without refund.